SHIPPING & HANDLING
Please note that, for security reasons, RAUWOLF online purchases will require an adult signature upon delivery. In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses.
All purchases are shipped via UPS. To estimate the total delivery time for your purchase, please allow one to two business days to process your order for shipment, in addition to the time indicated by the shipping method. Orders are processed and delivered Monday through Friday, excluding holidays. RAUWOLF cannot be responsible for unanticipated delays.
SHIPPING METHODS AND FEES
US Shipping Estimates
Alaska, Hawaii, Puerto Rico*
*Ground not available
Note there will be a $15 handling fee applied to every order.
A shipping confirmation will be emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. In addition, we will email a delivery confirmation once we receive notification from UPS that your purchase has been delivered.
If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email to firstname.lastname@example.org